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Apple Mac IT Support for Schools

Counterpoint provides iOS, Mac, and Windows integration support services for Schools and Academy Trusts to maintain reliable and up-to-date IT infrastructure. With stretched budgets and resources, digital support is crucial for teachers, and without a robust set of support, IT systems can fail, disrupting student learning and damaging the school's reputation. Counterpoint ensures maximum uptime and security, upgrades existing systems, and offers flexible IT support designed to meet education's ICT needs.

Why work with Counterpoint for
Apple Mac IT Support?

  • Avoid-DisruptionAvoid Disruption
  • Increase-UptimeIncrease Uptime
  • Reduce-SupportReduce Support
    requests from
    Teachers

Mac and IT Support Services for Schools

Managed IT services

Managed IT services

Our managed Apple Mac IT services offer complete solutions for schools, no matter your needs. We’re on hand for advice and support from setting up Mac Solution ICT services through to server-side infrastructure and regular backups of your data.

With dedicated support staff at the end of the phone, we can manage everything for you or offer cost-effective ad-hoc technical support packages.

Mobile device management

Working with ESP, we offer a powerful and affordable Mobile Device Management (MDM) platform which can connect and manage iOS and Andriod devices. Built with education in mind, teachers are able to schedule and manage classrooms with ease.

From a single management device, you’re able to update and protect your entire bank of iPads from any browser from anywhere, making management possible while working from home or off-site.

Mobile device management
Cloud Solutions

Cloud Solutions

Our Cloud Solutions are broad and offer reliable, fast, externally secure backups of your data.

From managing Office 365 subscriptions for your whole organisation, through to managing small groups of devices and ensuring they’re kept up to date, our Cloud services are flexible and comprehensive.

Hardware and Software Upgrades

The needs of a school are constantly changing, and technology is not exempt from this. We are able to handle upgrades remotely to keep the software students use up to date, seamlessly.

As new technology is released or the demands of the school increase, Counterpoint helps you to respond and adapt, keeping your school as the leader in creative teaching and learning.

Hardware and Software Upgrades
Windows & Mac Cross Compatibility

Windows & Mac Cross Compatibility

Schools and Colleges come with complex network support requirements due to the range of devices used day-to-day.

Counterpoint are experts at ensuring cross-compatibility of devices. All of our packages come with Enhanced Active Directory (AD) support.

Security

Since 2018, GDPR has been at the forefront of organisations security and data protection concerns. We deploy a range of protections to ensure your data and organisation is secure when it comes both to data handling as well as antivirus software.

Security

Our Packages for Schools

Partnership Managed Service


Included:
  • Unlimited Telephone, Email and Remote Support
  • Cloud Hosted Device Management
  • Imaging Management and Deployment
  • Active Directory Integration Support
  • Network Services Integration Assistance
  • Software and Content Updates
  • OS Security and Update Patches
  • Configuration / OS Upgrades
  • Major Software Upgrades
  • Monitoring And Remediation
  • Teacher Application Support
  • Solution and Device Audits
  • EnhancedAD Support
  • Anti Virus

Optional Extras:
  • Onsite Works
  • Teacher Training
  • Mac Technical Support Training Essentials

Remote Support


Included:
  • Unlimited Telephone, Email and Remote Support
  • Cloud Hosted Device Management
  • Break-Fix Support
  • Active Directory Integration Support
  • Network Services Integration Assistance
  • Critical Security Patches
  • Minor Software Upgrades
  • EnhancedAD Support
  • Teacher Application Support

Optional Extras:
  • Onsite Works
  • Teacher Training
  • Major Software Upgrades
  • Cofiguration / OS Ugprades
  • Mac / Technical Support Training Essentials

Pay as You Go


Included:
  • Additional Mac Support Capacity
  • Escalated Expertise
  • Solution Updating Support
  • Apple Device Management Assistance
  • EnhancedAD Support

Optional Extras:
  • EnhancedAD Network Integration Software
  • Device Management Platform
  • Mac Technical Support Training Essentials
  • Custom Mac OS Script Creation
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LOWEST PRICE

Lowest Price

We're committed to price matching our products, however if you find a lower price we’re committed to price matching for you - simply email us to request a price match.

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100 DAY RETURNS

100-day returns

We want you to feel reassured that the products you buy from us are built to last for the classroom, in the office or on the road. That’s why we have a 100-day guarantee where you can return the product if anything you buy from us develops a fault within 100-days.
Different rules apply to our Built-to-order products, read more on our Terms and Conditions.
Our products are hand-selected and built to last.

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EXPERT ADVICE<

Expert advice

Our qualified engineers are available to answer any questions you may have. If you have a technical question or need some help with something specific, do not hesitate to reach out. We’re here to help.