Is iCloud The Right Tool for Your Business?

Cloud storage has revolutionised how businesses manage and access their files and data. For Mac users, iCloud has gained popularity owing to its seamless integration with Apple devices. However, there are certain factors that organisations should carefully assess when considering when allowing its use in their businesses and alongside other cloud storage solutions such as Microsoft's OneDrive or Google Drive.

1. iCloud and GDPR Compliance

One of the main concerns for businesses operating in the European Union (EU) or handling EU citizens' data is complying with GDPR. GDPR imposes strict rules and standards to protect personal data, and both OneDrive and Google Drive have taken steps to assist businesses in complying with these regulations.

In comparison, iCloud, while exceptional for consumer use, does not provide the centralised administrative controls and security features generally required to maintain compliance. These missing features raise concerns for businesses entrusted with sensitive customer data, as non-compliance can lead to substantial financial and reputational consequences.

2. Synchronisation Issues

Another problem that arises when using iCloud alongside other cloud storage solutions is synchronisation interference. Each cloud storage provider uses its synchronisation system, and these can interfere with each other. The consequences of this can be duplication of files, conflicts between different versions of documents, and even the potential compromisation or loss of important business data.

The conflicting synchronisation systems can also cause delays in updating files, resulting in inconsistent information across various platforms. In a business environment where efficiency and accuracy are essential, these issues can significantly disrupt operations and compromise data integrity.

Summary

Acknowledging that iCloud is a consumer-focused product and does not provide the business-level controls required for safeguarding sensitive customer data is critical. Additionally, the conflicting synchronisation systems between iCloud and other providers can lead to data duplication, conflicts, and delays in file updates. Given these considerations, businesses should reassess allowing the use of iCloud by their staff and focus instead on other appropriate cloud storage solutions.

Instead, businesses should explore alternative cloud storage solutions such as OneDrive or Google Drive, which provide tools designed to help organisations comply with GDPR and offer smoother interoperability across different platforms. By prioritising data security, compliance, and collaboration, companies can make informed decisions about cloud storage solutions that best meet their needs and safeguard sensitive information.

If you are looking for assistance with supporting your organisation's Macs or choosing an appropriate cloud storage service for your business, contact us to speak with an expert and find the right solution for you.